“During the past 10 years, the apartment industry has consistently looked for ways to adapt new technologies to support their various teams, with ultimately the goal of creating an exceptional resident experience. Because of this commitment to technology and innovation, owners and operators have revolutionized such disciplines as pricing and lead management through sophisticated software and solutions. Now, the industry is boosting the operations of maintenance teams through technology as well.

From the increasing use of tablets in the field to online work orders and even package locker systems, apartment operators are trying to make sure their service technicians can do their jobs as efficiently and effectively as possible.”

Read the full article with mention of Tony Hogrebe, Regional Service Manager, West for Mill Creek, and more, here.