Our Guiding Principles

We’ve put a lot of thought into who we are, what we do, and why we do it. These are the principles that guide our actions and team to better serve our communities, our associates, and our partners.

Our mission is to enhance lives by creating great living environments.

Uncompromising Integrity

We take our commitments seriously, and do the right thing. Because without trust, nothing else matters.

Work Hard, Smart & Together

Like an athletic team at the top of their game, we’re strategic, fluid, beautifully synchronized, and driven to achieve the best of our collective potential.

Live Balanced Lives.

We strive to deliver a supportive environment while providing benefits and services that help to create peace of mind for associates in their lives outside of work.

Celebrate Successes

We recognize effort, reward results, and celebrate successes.

Continuous Improvement.

Through innovation and iteration, we set aggressive standards that stretch and encourage us as leaders in the multifamily industry.

Be the best & the rest will follow.

At Mill Creek, “great” is our starting point. Wonderful and creative things happen when we work hard, smart, and together.

At Mill Creek, We Believe…

…our homes are more than just four walls.

…in living where you want to be – not where you have to be.

…in a ‘fix it or find someone who can’ philosophy.

…your home is your runway.

…that what you say matters.

…that pets are people, too.

…in honesty even when it’s not easy.

…your apartment is a 12-month stay-cation.

…your daily grind should be a trip to our coffee bar.

At Mill Creek, we promise to make our customers’ lives easier by helping them find the apartment home they want – and making sure they’re happy long after they move in.

Easy Come, Easy Go Guarantee:

As a national apartment brand, we know a thing or two about moving. With our Easy Come, Easy Go Guarantee, we take care of all the details so your move-in (or move-out, if you must go) is stress – and surprise-free.

100% Happy in Your Space Guarantee:

If you’re not 100% happy in your new apartment home – and we’re not able to make things right – you can move out within the first 30 days of your lease without penalty, no questions asked.

The Curve Ball Guarantee:

In this crazy thing we call life, good and not-so-good things happen. When life throws you a curve ball, we’ve got you covered. If you lose your job or need to care for a family member, you can move out early.

The Customer-First Guarantee:

We attract great people with customer service in their DNA and then empower them with the tools to deliver great service. We’re so confident in our team’s ability to deliver, we guarantee it.

The Mill Creek Way

Originally formed in 2011 by industry executives who have spent decades working together as a team, we provide the perfect platform to build upon our expertise and bring innovative vision for our investments.

Over 28,000 apartment homes

Leaders in
our Industry

Our culture of commitment means putting the best possible people in place. We strive to have a relentless dedication to quality, being true to our word – every project, every time.

30+ years of industry experience each

Leadership
Team

Our seasoned, tenured executive team works every day along with our local development and construction teams because making great places means understanding the communities in which we build.

Executed over $25 billion in transactions

Culture of
Continuous Learning

After every endeavor, big and small, we gather together and look at goals and achievements. We relentlessly review issues faced and ultimate outcomes.

Rich history of successful leadership

Living our
Core Values

A living space is much more than four walls, it’s where life happens. Our core values are rooted in experience, making every decision matter and delivering on our promises.

Our Trophy Case

We are extremely proud when our work gets noticed. Take a look at some of the awards our company and communities have received.

2018 NMHC Top 25

2nd Largest Developer
Mill Creek Residential Trust

National Company, Local Roots

Our Guiding Principles

Uncompromising Integrity

Work Hard, Smart & Together

Live Balanced Lives.

Celebrate Successes

Continuous Improvement.

Be the best & the rest will follow.

At Mill Creek, We Believe…

Easy Come, Easy Go Guarantee:

100% Happy in Your Space Guarantee:

The Curve Ball Guarantee:

The Customer-First Guarantee:

The Mill Creek Way

Leaders in our Industry

Leadership Team

Culture of Continuous Learning

Living our Core Values

Our Trophy Case

2018 NMHC Top 25

National Ranking

2018 NMHC Top 25

National Ranking

2017 MFE Project of the Year Award

National Ranking

2017 NMHC Top 25

National Ranking

2017 NMHC Top 25

National Ranking

2017 Long Island Smart Growth Award

Regional Award

2016 NAHB Pillars of the Industry Award

National Award

2016 NAHB Pillars of the Industry Award

National Award

2016 NAHB Pillars of the Industry Finalist

National Award

2016 NAHB Best in American Living Award

National Award

2016 NAHB Best in American Living Award

National Award

2016 NMHC Top 25

National Ranking

2016 NMHC Top 25

National Ranking

2015 NMHC Top 25

National Ranking

2015 Houston Apartment Association (HAA)

Regional Award

Want to Connect?

Leaders in
our Industry

Leadership
Team

Culture of
Continuous Learning

Living our
Core Values